Policy
Late Cancelation / No Shows
***Clients are agreeing to our cancelation & no show policy when booking appointments online, in person and over the phone. You are reserving our time and we ask that both parties respect each others time***
Cancelation Policy
Please cancel 24 hours prior to your scheduled time. Cancelations within the 24 hour window will pay 100% of the services.
Running late?
We understand that uncontrollable events can occur. We do our best to respect your time, if you will be 5 mins late for your scheduled appointment, we ask that you give us a call. If you arrive 10 minutes late or more, your appointment maybe forfeited or service may be modified.
No Show Appointments
Your appointment will require a valid credit card on file in order to book future appointments. A no call / no show will result in a 100% charge of the full service price.
Thank you in advance for your understanding,
- Mylene, Owner of Sweet Beauty
Privacy Policy
By agreeing to submitting your information on our booking site, you agree to receive SMS text messages that confirm your appointment. Standard message rates apply. To opt out of receiving messages, you can do so on your client profile and click, "opt out" of text or email messages.
Sweet Beauty values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Sweet Beauty of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.
We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Sweet Beauty decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.
This Policy applies to Sweet Beauty, and it governs any and all data collection and usage by us. Through the use of www.sweetbeautystudio.com, you are therefore consenting to the data collection procedures expressed in this policy.
Please note that this Policy does not govern the collection and use of information by companies that Sweet Beauty does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make sure of or share the information collected.
Specifically, this Policy will inform you of the following:
1) What personally identifiable information information is collected from you through our website; 2) Why we collect personally identifiable information and the legal basis for such collection; 3) How we use the collected information and with whom it may be shared; 4) What choices are available to you regarding the use of your data; 5) The security procedures in place to protect the misuse of your information.
Information we collect
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as name, address, email addr3ess, billing and/or credit card information etc. which may be used when you purchase products and/or book services and to deliver the services you have requested.
In addition, Sweet Beauty may have the occasion to collect non-personal anonymous demographic information, such as age, gender, as well as the type of browser you are using, IP address, or type of operation system, which will assist us in providing and maintaining superior quality service.
Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.
Why we collect information and for how long
We are collecting your data for several reasons:
- To better understand your needs and provide you with the services you have requested;
- To fulfill our legitimate interest in improving our services and products;
- To send you promotional emails containing information we think you may like when we have your consent to do so;
- To customize our website according to your online behavior and personal preferences.
The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribes by law or recommended by regulators, professional bodies or associations; the type of contract we have with. you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.
Use of information collected
Sweet Beauty does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.
Sweet Beauty may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.sweetbeautystudio.com
Sweet Beauty may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered but not limited to www.instragram.com/sweetbeautystudio and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Sweet Beauty's control.
Disclosure of Information
Sweet Beauty may not use or disclose the information provided by you except under the following circumstances.
- as necessary to provide services or products you have ordered;
- in other ways described in this Policy or to which you have otherwise consented;
- in the aggregate with other information in such a way so that you identity cannot reasonable be determined;
- as required by law, or in response to a subpoena or search warrant;
- to outside auditors who have agreed to keep the information confidential;
- as necessary to enforce the Terms of Service;
- as necessary to maintain, safeguard and preserve all the rights and property of Sweet Beauty
Non-Marketing Purposes
Sweet Beauty greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes to Sweet Beauty products and services). In certain circumstances, we may use our website, newspapers or other public means to post a notice.
Children under age of thirteen
Sweet Beauty's website is not directed to, and does not knowingly collect personal identifiable information from children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our systems database, or in the alternative, that verifiable parental consent is obtained for the use and storage or such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission use this website.
Unsubscribe or Opt-Out
All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to mylene@thesweetbeauty.com. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe or opt-out. Sweet Beauty will continue to adhere to this Policy with respect to any personal information previously collected.
Links to other websites
Our website does contain links to affiliate and other websites. Sweet Beauty does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website to read the privacy policy statements of every website that collects personally identifiable information. This privacy Policy Agreement apples only and solely to the information collected by our website.
Security
Sweet beauty takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "http" at the beginning of the address of the webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need information to perform a specific job (for example billing or customer service) are granted access to personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.
Acceptance of Terms
By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with out terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.
How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.
Email: mylene@thesweetbeauty.com
Telephone: (949) 735-3373
Mailing Address: Sweet Beauty 2482 Newport Blvd #4 Costa Mesa, CA 92627